Client Resources

If you are already a client, you may access forms and other resources below.

This site is currently under development. So you should check back often to see what new resources are available.

Complaints & Service Requests

Complaints

"*" indicates required fields

Step 1 of 2

Use this form to allege a contravention of a bylaw or rule by an owner, tenant, occupant, or visitor in your community.

Note about privacy

Please be aware that an owner or tenant, including the accused, is entitled to receive a copy of this complaint if requested. In order to protect your privacy, your name, address, and contact information will not be included in the email notifying Inspire Property Management Ltd. about your complaint (the correspondence that the accused is entitled to receive). However, your name and other personal information collected from this form may be kept electronically, kept in the strata manager’s notes, or provided to the strata corporation. This information may also be discoverable during Court or quasi-judicial proceedings.

Your unit number may be shared with the accused if the strata council decides that this information is relevant and/or important information to the complaint.

For more information on privacy, please visit www.oipc.bc.ca or click here to view the Privacy Guidelines for Strata Corporations and Strata Agents.

Community Name*

Name*

Email*

Phone*

My Strata Lot Address*

Particulars of the Complaint

Section 135 of the Strata Property Act requires that the strata corporation provide the particulars of the complaint to the owner, tenant or landlord accused to have breached the bylaws. The accused is entitled to a reasonable opportunity to answer the complaint before the strata council decides whether or not your complaint constitutes a breach of the bylaws or if a penalty will be applied. Complaints are typically addressed at the next scheduled council meeting, except under unusually urgent circumstances.

Accused's Address*

The address of the person about whom you are making a complaint.

Contravention Date*

The date that the bylaw was allegedly contravened.

Time

The time that the bylaw was allegedly contravened.

Description

Please provide a detailed description about your complaint. Please be sure to provide as many particulars about the complaint as possible to ensure that action can be taken.

Details*

Add Documents

If you have any documents or other items that are relevant to the matter, attach them here.

Drop files here or

Accepted file types: pdf, mov, mpg, Max. file size: 8 MB.

Add Photos

This field is hidden when viewing the form

Add Photos (depreciated)

If you have a photo of the alleged bylaw contravention, upload it here.

General Service Requests

Service Requests

Community Name*
Name*
Email*
Phone*
My Strata Lot Address*
Contact Type*
- Alteration to Strata Lot
- General Maintenance
- Irrigation
- Landscaping
- Other
Particulars of the Complaint
Section 135 of the Strata Property Act requires that the strata corporation provide the particulars of the complaint to the owner, tenant or landlord accused to have breached the bylaws. The accused is entitled to a reasonable opportunity to answer the complaint before the strata council decides whether or not your complaint constitutes a breach of the bylaws or if a penalty will be applied. Complaints are typically addressed at the next scheduled council meeting, except under unusually urgent circumstances.

Please be aware that an owner or tenant, including the accused, is entitled to request a copy of this complaint. In order to protect your privacy, only the information below will be included in the email notifying Inspire Property Management Ltd. about your complaint (the correspondence that the accused is entitled to request a copy). However, your name and other personal information collected from this form may be kept electronically, kept in the strata manager’s notes, or provided to the strata corporation.

For more information on privacy, please visit www.oipc.bc.ca or click here to view the Privacy Guidelines for Strata Corporations and Strata Agents.
Accused's Address*
The address of the person about whom you are making a complaint.
Contravention Date*
The date that the bylaw was allegedly contravened.
MM slash DD slash YYYY
Time

Hours :

Minutes

AM/PM
Description
Please provide a detailed description about your request or complaint. If this a complaint about an alleged bylaw contravention, please be sure to provide as many particulars about the complaint as possible to ensure that action can be taken.
Details*
Add Documents
If you have any documents or other items that are relevant to the matter, attach them here.
Drop files here or

Accepted file types: pdf, doc, docx, Max. file size: 8 MB.
Add Photos
If you have any photos that are relevant to the matter, attach them here.

Help us improve!

We would be happy to hear your opinion about your experience with our team. What is good? What can be better? What aren't we doing that we should? Please send us your comments. They will help us improve.

Please note that this form is intended to allow our clients and the general public to provide Inspire Property Management Ltd. with feedback on how we may improve our services and for quality assurance purposes only. Comments provided on this form are not considered giving notice to the strata corporation.
Are you a current client of Inspire Property Management Ltd.?*
Is your feedback related to a current client of Inspire Property Management Ltd.?*
Related Client
Community Name
Feedback
What are you contacting us about today?*
Other
Name*
First Last
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Email*
Enter Email Confirm Email
Date of event*
MM slash DD slash YYYY

Please let us know the date of the event or incident that prompted you to provide this feedback.
Attachments

Drop files here or

Max. file size: 8 MB.

If you would like to send us some pictures or documents, please attach them here. Don't forget to add your comments below. Total maximum size for attachments is 2MB.
Comments*
Send me a copy of this email

Other Useful Forms

Notice of Tenant's Responsiblities (Form K)

146 (1) Before a landlord rents all or part of a residential strata lot, the landlord must give the prospective tenant

(a) the current bylaws and rules, and

(b) a Notice of Tenant’s Responsibilities in the prescribed form.

Download the form by clicking the below link:

Form K – Notice of Tenant’s Responsibilities

A copy of the notice must be provided to the strata corporation within two (2) weeks of renting all or part of the strata lot. Many strata corporations adopt bylaws which impose fines against owners who fail to meet this requirement.

If you do not have a copy of the bylaws or rules, you may order replacement copies by following the link below:

Proxy Appointment

To appoint someone to act as your proxy at a general meeting, you may download the sample general proxy by clicking the link below. Be sure to instruct your proxy to bring a copy of the appointment to the meeting.

Form A – General Proxy Appointment

Inspire Property Management Ltd. makes it a practice to include a sample proxy appointment with every general meeting notice. So, if only need to appoint someone to act as your proxy for a single meeting , you may use the form attached to the notice.

A person who may vote at a general meeting may vote in person or by proxy. A document appointing a proxy must be in writing and signed by the person appointing the proxy, may be general or for a specific meeting or resolution, and may be revoked at any time.

Subject to the regulations, any person may be assigned as a proxy except an employee of the strata corporation or a person who provides strata management services to the strata corporation.

Register my pet

Pet Registration

Step 1 of 3

You may use this form to inform the strata corporation about your pet.

Many, but not all, strata corporations require that residents register their pets with the strata corporation. Please review the bylaws and rules of the strata corporation to determine if you are required to register your pet.

Note: If your strata corporation does not require that your pet be registered, you are not required to submit this form. However, many strata councils appreciate it when owners inform the council about new pets in the building, whether or not is is required.
Community Name*

Pet Owner's Name*
First Last
Address
Street Address Address Line 2 City Province Postal Code

Email*

Pet's Name*
Date that the pet started living in the strata lot*
YYYY dash MM dash DD

Description of the pet*
Recent Photograph of Pet

Receive minutes and other documents by email

The Strata Property Act was amended on December 10, 2009 to allow owners and tenants who live in their strata lots to provide their email addresses for the purpose of receiving notices and documents from the strata corporation. If you live in your strata lot, and you wish to receive minutes or other documents by email, please complete the following Owner Information Form.

Downloadable Owner Information Update Form

Update Online: My Info

Update my TENANT information with the strata corporation

Please complete the following form to update your information with the strata corporation.

Download Tenant Information Update Form

Tenant Information

Consent to use of personal information

I/we authorize Inspire Property Management Ltd. to collect, use and disclose my personal information on behalf of the strata corporation as required or permitted under the Strata Property Act (“SPA”), Real Estate Services Act (“RESA”), Personal Information Protection Act (“PIPA”). I/we agree to inform Inspire Property Management Ltd. as soon as possible after my contact information changes. Inspire Property Management Ltd. Inspire Property Management Ltd. reserves the right to require that such updates be provided in writing, but may allow me/us to update my/our information by phone or other means.

Notice of tenant's responsibilities

This form does not replace or fulfill the requirement under section 146 of the Act. Find a link below to a sample copy of the Notice of tenant's responsibilities.
Notice of Tenant's Responsibilities

I am the*

Owner

Tenant

Agent
Community Name*
Strata Lot
The strata lot is the legal lot number as at the Land Title Office. Don't know it? That's okay, just skip this question.
Strata Lot Address*
Street Address City Province Postal Code

Tenant Name*
First Last
Home Phone
Business Phone
Mobile Phone
Other tenants?*

No

Yes
Is there more than one tenant who will be renting the strata lot? Not, this does not include the landlord if you are roommates with the landlord.
2nd Tenant Name
First Last
Home Phone
Business Phone
Mobile Phone
3rd Tenant Name
First Last
Home Phone
Business Phone
Mobile Phone
4th Tenant Name
First Last
Home Phone
Business Phone
Mobile Phone
5th Tenant Name
First Last
Home Phone
Business Phone
Mobile Phone
6th Tenant Name
First Last
Home Phone
Business Phone
Mobile Phone
I live in the strata lot described above*

No

Yes

Update Landlord's Information

Please update your contact and communication information with the strata corporation.
Mailing Address*
Street Address Address Line 2 City Province Postal Code Country

Email

Your primary email address
Additional Email

Your secondary email address (if applicable) to which you wish notices and information to be delivered. Add as many emails as you like, Separate each email address with a semicolon (i.e. example1@inspirepm.com; example2@inspirepm.com).
I/we agree that this/these email address(es) may be used for notice purposes pursuant to Section 61 of the Strata Property Act. I/We consent under Canada’s Anti-Spam Legislation that this/these email address(es) may be used for delivery of commercial electronic messages.
I/we understand that because I do not live in the strata lot, I/we must continue to receive notices by mail, fax, or in person. Notwithstanding the above, I/we agree that this/these email address(es) may be used for delivery of duplicate copies of notices or documents which will be mailed to me.

I/we consent under Canada’s Anti-Spam Legislation that this/these email address(es) may be used for delivery of commercial electronic messages.
I/we consent to emails*

Yes

No

Client Resources

Most Popular Forms

Pay strata fees by pre-authorized debit

Pre-Authorized Debit Agreement

Pre-Authorized Debit Not Available

Why doesn't Inspire Property Management provide financial services to your community?

Failure to pay for maintenance of an alteration

Payor's Information

Void Cheque Or Bank Information Form

Archived & Depreciated

Self Initiated Payment Plan

Payor's Information

Update my OWNER information with the strata corporation

Owner Information

Primary emergency contact information

Secondary emergency contact information

Community Phone List

Occupant / Tenant Information

Reminder re: Notice of Tenant's Responsibilities (Form K)

Email Communication

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Contact info to share with Telus

Schedule a Move

My Information

About the Move

Information for the Person Moving

Move Fee

Keys, Fobs & Building Access

Keys & Fobs

My Information

Request Key or Fob

KAS755 - Creekside Court

KAS3313 - Southwind & Sarsons

KAS3636 - The Mara

EPS7898 - The Rydell

Other Key or Fob

Payment Required

Parking Agreement

Parking Agreement

Step 1 of 3

No Agreement

Tenant

Parking Selection

Agent's Information

Owner's Information

Vehicle Information

Parking Agreement

I will be responsible to pay a user fee

I will be responsible for fees until I cancel, in writing:

I will pay by pre-authorized debit:

I am responsible to make payment by the 1st day of the month

Complaints & Service Requests

Complaints

Complaints

Note about privacy

Particulars of the Complaint

Description

General Service Requests

Service Requests

Particulars of the Complaint

Description

Help us improve!

Related Client

Feedback

Other Useful Forms

Notice of Tenant's Responsiblities (Form K)

Proxy Appointment

Register my pet

Pet Registration

Step 1 of 3

Receive minutes and other documents by email

Update my TENANT information with the strata corporation

Tenant Information

Consent to use of personal information

Notice of tenant's responsibilities

Update Landlord's Information

A special offer from TELUS for Residents of Lake Country Villas has been arranged
by
Candel Custom Homes.

View the brochure here:
Telus Offer Letter for Lake Country Villas