Service Request

Section 135 of the Strata Property Act requires that the strata corporation provide the particulars of the complaint to the owner, tenant or landlord accused to have breached the bylaws. The accused is entitled to a reasonable opportunity to answer the complaint before the strata council decides whether or not your complaint constitutes a breach of the bylaws or if a penalty will be applied. Complaints are typically addressed at the next scheduled council meeting, except under unusually urgent circumstances.

Please be aware that an owner or tenant, including the accused, is entitled to request a copy of this complaint. In order to protect your privacy, only the information below will be included in the email notifying Inspire Property Management Ltd. about your complaint (the correspondence that the accused is entitled to request a copy). However, your name and other personal information collected from this form may be kept electronically, kept in the strata manager’s notes, or provided to the strata corporation.

For more information on privacy, please visit www.oipc.bc.ca or click here to view the Privacy Guidelines for Strata Corporations and Strata Agents.

Please provide a detailed description about your request or complaint. If this a complaint about an alleged bylaw contravention, please be sure to provide as many particulars about the complaint as possible to ensure that action can be taken.